Privacy Policy
This Privacy Policy explains how qbvortumnus collects, uses, stores, and shares personal data when you submit an eco-tourism inquiry or booking request on qbvortumnus.world.
1. Controller and contact details
The controller of your personal data is qbvortumnus (legal form: SIA), address: Kr. Valdemara iela 33, Riga, LV-1010, Latvia.
- Email: [email protected]
- Phone: +371 377 227 7250
Legal representative: Julia Weber, Managing Director.
Company registration number: 05973840. VAT / tax registration number (if applicable): DD550567469.
2. What data we collect
When you send a tour or booking inquiry, we may collect:
- Contact details you provide (e.g., name, email, phone)
- Tour/booking request details (e.g., dates, preferences, message)
- Details needed to respond to your request and communicate with you
We also process technical data when you use the website (e.g., approximate location/connection details and device/browser information) to keep the site functioning and secure.
3. Purposes and legal basis
To handle your inquiry and provide booking/tour information
We process your data to respond to your request and, where you proceed, to manage the booking. The legal basis is typically performance of pre-contract measures and/or legitimate interests in responding to inquiries.
To comply with legal obligations
We process data when required to comply with applicable laws and regulatory requests.
For website security and operation
We may process technical data to maintain functionality, prevent abuse, and ensure security.
Cookies and similar technologies
We will obtain your consent before storing or accessing non-essential information on your terminal equipment, unless a statutory technical exemption applies. This requirement is governed by Informācijas sabiedrības pakalpojumu likums.
4. Data sharing
We may share personal data with service providers that process data on our behalf (e.g., hosting and operational support) under instructions and appropriate confidentiality measures.
We may also disclose data when required by law, or to protect our rights and safety.
5. International transfers
If our providers process data outside Latvia/EEA, we take steps to ensure an appropriate level of protection (e.g., based on applicable transfer mechanisms under data protection law).
6. Data retention
We retain personal data only for as long as necessary for the purposes described in this Policy (e.g., to process your inquiry and manage the booking, if applicable), and then for legal record-keeping or limitation periods where required.
7. Your rights
Depending on applicable law, you may have rights including:
- Access to your personal data
- Rectification of inaccurate data
- Erasure (where applicable)
- Restriction of processing (where applicable)
- Data portability (where applicable)
- Objection to processing (where applicable)
- Withdrawing consent where processing is based on consent (without affecting lawfulness before withdrawal)
To exercise your rights, contact us at [email protected].
8. Complaints and out-of-court dispute resolution (ADR)
If you have concerns about how we handle personal data or consumer-related matters, you may lodge a complaint. For consumer disputes, you may also use out-of-court dispute resolution (ADR) where applicable, in line with Patērētāju ārpustiesas strīdu risinātāju likums.
If we reference a specific ADR body on this website in the future, we will ensure the ADR disclosure corresponds to the currently competent list and the relevant ADR obligations are met, as required by Patērētāju ārpustiesas strīdu risinātāju likums.
9. Commercial communications and opt-out
If you receive commercial communications, we ensure they are clearly recognizable as commercial, identify the person on whose behalf they are distributed, and provide offer/conditions clarity and a consumer opt-out possibility, in line with Informācijas sabiedrības pakalpojumu likums.